During the first few weeks, our team took the time to learn the capabilities and limitations of the Simpplr platform. I connected with other OpCos who already switched over to the platform and discussed with them their process - from initial build to implementation. Through the various interviews I conducted, I learned that most OpCos were building out their intranet piece by piece. I wanted our team to approach our intranet build holistically as we wanted the user’s experience to be as seamless as possible.

The first step was to conduct a website audit of our current intranet site that was hosted through Sharepoint. We had each function lead their sections website audit to help speed up the process, and to identify the key pieces of information that were going to be transferred over to the new intranet. During this process, we found that much of the current information on the site was outdated. With the information given to us by the different functions of which information to transfer, we were then able to map out the site’s architecture.

The next step for the intranet build was to design the look and feel of the site. To do this, I connected with the other designers at the different OpCos who already built out their sites Intranet to learn what templates they’ve created and to get any advice on their reflections of the process. Through this, I learned that most OpCos created a tile template for people to size images with but did not have any guidelines in place. Our team decided to take this opportunity of us starting our intranet from scratch and implement guidelines for others in the company to follow to make our intranet visually cohesive which in turn led to more intentional reasoning behind the ‘why’.